Design Thinking and Users

In last semester’s Information Architecture module we were taught to consider the user when imagining websites. There is no point in having a website if the users can’t find the content contained within it.

User Centred Design

Just as a website or a product has a lot more that just what the user sees on the surface, there is much much more going on behind the surface of a library and in the same way as there is no point to a website where user’s can’t find content, there is no point in having a library if the users can’t figure out how to use it. It is important that as things change we remember that we take into account how our users may be affected and how we can ease any transitions for them. It is also important to remember that new technologies may not work in the same way their past counterparts did, for examples e-books v. books. We should be creative and innovative in our thinking to ensure the users are getting the most of their experience.

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